In this section we cover some questions you may regarding menstrual cups and if they would be suitable for you.  


JuJu Models/Sizes

Which menstrual cup size should I choose?

The JuJu cup is available in 4 sizes. Please refer to the JuJu Size page for more information on selecting a size which may be suitable for you or try the menstrual cup quiz below to find a model which may suit you.

Please choose your model carefully. For hygiene reasons, menstrual cups may not be returned or exchanged if the incorrect size has been selected, due to purchase error or change of mind, regardless of the claim that they may not have been used or remain in a sealed box.


What sizes are the cups?

JuJu cups are available in 4 sizes. 


to holes (ml)

to brim (ml)

Diameter (mm)

Overall Length (mm)

Cup Length excl. stem (mm)


























What is the difference between the original and newer style JuJu?

The newer style JuJu Cups have a thicker stem with nodes, which can be used as trim points. It also has a more pronounce butterfly grip pattern at the base of the cup than the original model. Choose this cup if you are new to using cups or if you know you have a high or low cervix. This style is available in a Model 1, 2, 3 and 4. 

The original JuJu Cup has a thinner triangular shaped stem and a smoother finish on the base of the cup. Choose this cup if you are an experienced cup user and are comfortable with the removal of your menstrual cup. This style is only available in a Model 2. 





Who can use a menstrual cup?

JuJu Cup can be used by most teenagers, adult women and transgender men.

There may be some additional considerations for teens considering using a menstrual cup.

Some anatomical differences or conditions such as vaginismus, pelvic organ prolapse, retroverted uterus or poor pelvic floor tone, may make it too difficult for some people to use a menstrual cup. If you have any concerns and question regarding the suitability and safety of a menstrual cup in your particular situation, you are advised to seek the advice of a qualified health care professional.

Some people also find one particular brand of cup may work better for them than another.


Can I be guaranteed a cup will work for me?

It is difficult to guarantee a menstrual cup will work for all people as there is a wide range of variances in the shape and size of vaginas.

Menstrual cups work for most people but there is a small chance a menstrual cup will not suit your anatomy due to anatomical variances. To our knowledge, less than 1% of people find cups simply don't work for them or they may find one particular brand of cup works better for them than another. 

Knowing your anatomy can help with your purchasing decision. Some differences which may make it difficult to use a cup include;

  • Prolapse or poor pelvic floor tone may cause the cup to sit low, be pushed out, not seal correctly or put pressure on the bladder.
  • A displaced/tilted/retroverted uterus may prevent the cup from forming a good seal with the vaginal walls, which may cause leaking. 
  • Strong pelvic floor or vagal wall muscles or vaginismus may make inserting and getting a cup to open may be difficult.
  • A low cervix may cause the cup to be pushed low or even slip out. A Model 4 JuJu is recommended for a low cervix.
  • A high cervix will elongate the vaginal canal and may make the cup difficult to reach when removing. A Model 3 is recommended for a high cervix.
  • Clubbed thumbs may make the removal a menstrual cup difficult.  


Take a look at our guide to selecting a menstrual cup which suggests other factors you may wish to consider when choosing a menstrual cup. 

If you have any gynaecological concerns, we recommend you seek the advice of your medical practitioner prior to using JuJu to see if it is suitable for you.

We are unable to offer refunds or exchanges due to purchase error, change of mind or if the incorrect menstrual cup size has been chosen. Please see our Returns and Exchanges Policy for more information. 


Can I use a menstrual cup if I have heavy periods?

Yes. As JuJu holds three times more fluid than tampons and pads, you will find that you will need to empty your JuJu less often than you would change a tampon or pad. In the initial stages, while you become familiar with JuJu and if you are concerned about leaking, try using a pad in conjunction with your JuJu until you have confidence in your cup and know how often you need to empty it. As a guide, you can generally wear your menstrual cup for twice as long as you would wear a tampon or pad. 


Can teens use a menstrual cup?

A menstrual cup can be worn adolescents and teens but bear in mind it may take a little longer to get used to using if you are not familiar with your anatomy.

It is a personal choice as to what form of sanitary protection you choose to use. Some pre-teen and teens use a menstrual cup whilst others may not feel ready to do so at a young age. Using a menstrual cup does require a ‘hands-on’ approach so it comes down to your own level of comfort and knowledge of your body as well as any other cultural, family or religious beliefs you may hold.

Virgins sometimes have concerns about a menstrual cup causing the hymen to "break" causing them to lose their virginity. The hymen is a thin membrane that covers or partly covers the opening to the vagina. Internal sanitary protection, such as tampons or menstrual cups, may cause the hymen to stretch or tear during insertion or removal. Exercise, physical activities or masturbation may also cause the hymen to tear. In most modern western cultures, you are still considered a virgin if you have not had sexual intercourse even if your hymen is no longer intact. If it is important to you, your family, culture or religion to keep your hymen intact, no internal sanitary products should be used.

We encourage you to discuss your choices with your parents/guardian if you are not an adult and speak to your GP if you have any health-related concerns.

If you do choose to use a menstrual cup, follow these tips; 

  • Always ensure your hands have been thoroughly washed before using a menstrual cup.
  • Be patient. There is a learning curve with using any feminine hygiene products and JuJu is no different. Give yourself at least three cycles to get used to using your cup. If you are getting really frustrated with the insertion or removal of your JuJu, take a break from it for a while and return to using tampons or pads. It can take some practice and time to get used to using a menstrual cup or tampon so give your body time to get used to using a new product.
  • Do a dry run. You may like to try your JuJu before your period starts so you are more comfortable with insertion and removal. We recommend trying JuJu in the shower at first. This is probably when you feel relaxed which will make practice easier.
  • Choose the best time to try your cup. Use your cup when for the first time on your period when you are at home or in an environment in which you feel comfortable. As you become more comfortable with using your cup you will be able to use it when you are out and about.
  • Relax. Insertion and removal will be much more difficult if you are tense. Here’s a little trick to help you relax. Start by relaxing your tongue, allow your jaw to loosen and feel the relaxation of your facial muscles. Slow down your breathing and the rest of your body should begin to relax too.
  • You may like to use a water-based lubricant on the rim of your JuJu or run it under some warm water before inserting it.
  • Follow the user guide to ensure your JuJu is in the correct position and has fully opened.
  • Try different cup folds. Whilst the C or U-fold is the most common, some women find different folds work better for them.
  • Gradually become confident. It may take a few cycles till you feel like you have the knack of inserting your JuJu correctly and have the confidence that it won’t leak. In the meantime, use your JuJu in conjunction with a panty-liner for the first couple of cycles.
  • Discontinue using your cup if it makes you feel uncomfortable or you experience pain and try again in a couple of months. 


Still not sure about menstrual cups? Check out answers to common questions in the Adolescents and Menstrual Cups article.



Can I wear my menstrual cup during sex? 

JuJu Menstrual Cup is a sanitary product intended for the purpose of menstruation only. The JuJu Cup should not be worn during sexual intercourse. Your menstrual cup cannot be worn for the purpose of birth control and will not protect you against sexually transmitted diseases (STDs) or pregnancy. 

Can you send me a free sample to try?

We are not able to send free samples. Unlike tampons and disposable pads, menstrual cups and cloth pads are reusable products that last for many years and the manufacturing cost of these products is considerably more than that of disposables. The lifespan and production cost of making reusable sanitary products makes it prohibitive to send out free samples. 


Choosing a Brand

What should I consider when choosing a menstrual cup brand?

When looking to buy a menstrual cup some points for consideration are;

  1. Material: silicone (medical or non-medical grade), TPE or latex and if you are happy to use a cup which has additives such as colours.
    JuJu is manufactured from 100% medical-grade silicone.
  2. Firmness: this is the 'squishiness' of the cup - some people prefer a firm cup, a medium cup or a soft cup.
    JuJu is considered to be a medium firmness.
  3. Capacity: if you have heavy periods, you may wish to consider a larger capacity cup or model.
  4. Size and shape of the cup: some cups are long and narrow whilst others more rounded, the rims of different branded cups can also vary in thickness and shape.
    JuJu is available in four sizes with varying shapes.
  5. Design of the stem: menstrual cups come with a range of differently shaped stems including rounded, flat, ball, hollow, solid and with or without grips.
    JuJu has a solid round stem for easy cleaning with matt nodes for extra grip and to use as trim points for people who prefer to trim the stem of their cup. 
  6. Air holes: number and placement of air holes vary across brands.
    JuJu has four holes placed around the rim of the cup. 
  7. Quality and safety: do your research on brands you may be considering to find out what quality and standards they use when manufacturing their menstrual cups.
    JuJu is manufactured in a sterile clean room environment to strict ISO standards and is listed with the Therapeutic Goods Administration of Australia (TGA) and Food and Drug Administration in USA. See the Saftey section for more information. 


Our cups are 100% owned and made in Australia, supporting local businesses for design, packaging and manufacturing and we use recyclable materials and plant-based inks for our packaging.

At JuJu, our mission is to provide individuals with a healthier, more sustainable and cost-effective alternative to disposables and to educate people about the best choices available to them so you can make an informed decision when purchasing a menstrual cup. 


Try the JuJu Cup Size Selector


What about cheap brands I've seen online?

There are a number of “knock-off” cups and cheap brands available online. Some of these are replicas of well-known brands whilst others carry no branding at all.

Please be wary of purchasing one of these for the following reasons; 

  • they are unlikely to have undergone any form of sensitisation or toxicity testing, putting your health at risk
  • materials claimed to be used in the manufacture of the cup may not be the actual materials used 
  • they are probably not manufactured to any ISO standards or in a clean-room environment which means they may contain contaminants
  • they are unlikely to be registered/listed with the Therapeutic Goods Administration (TGA), the governing body that safeguards consumers' health in Australia
  • the companies or individuals selling these cups are often not able to be contacted once you have made your initial purchase, leaving you with no customer support if you are having difficulties


Your health and customer support should be prime considerations when buying a menstrual cup. If the purchase of a menstrual cup is a substantial outlay for you, it may be better to save up for a few months to buy a reputable brand.

We have heard some terrible stories from people who have purchased cheap cups online so please remember that this is a product that will be placed inside your body and be sure to do your research on the product and the company.


Resellers & Stockists

Where can I buy JuJu?

Shop on our secure online store and have your product delivered anywhere in Australia and to most countries overseas. We accept VISA, MasterCard, PayPal or you can split up your payment into 4 equal payments using AfterPay if you live in Australia. 

Alternately, JuJu products can be purchased from a JuJu online resellers or physical stores.


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