In this section, we cover;



Safety & Quality

What is JuJu made from?

JuJu Cup is made from a medical grade silicone and does not contain any additional colours or dyes

JuJu is manufactured in a clean room environment to strict ISO standards and the silicone used in the manufacture of JuJu Cup carries independent biocompatibility and toxicity certificates of compliance. 

JuJu was registered as a Medical Device on the Therapeutic Goods Administration's (TGA) Australian Register of Therapeutic Goods on 11 February 2011, ARTG No. 180153

JuJu Menstrual Cup is also an FDA listed medical device in the USA. 




Can I use a JuJu menstrual cup if I have sensitive skin or latex allergies?

Yes. JuJu is made from a medical grade silicone. It does not contain any toxins, bleaches or BPAs. JuJu does not contain any dyes and is latex-free so it is suitable for people with latex allergies.




Can I share a menstrual cup?

We'd love you to spread the word about JuJu to your friends but please never share your own JuJu with anyone else.

JuJu is intended for your personal use only and sharing your cup with another person may transmit infections or diseases.



Activity, Exercise & Sport

Can I wear a menstrual cup during sport?

Yes. Since JuJu is worn internally and has no strings or wings like tampons and pads, it is perfectly suited to the active woman's lifestyle. JuJu also holds three times as much fluid as tampons or pads so only needs to be changed half as often as other disposable forms of feminine hygiene. JuJu can be worn when swimming, doing yoga, running or any other form of exercise.


How often should I empty my menstrual cup?

Menstrual cups should be emptied every 8 hours. If you have a heavy flow you may need to empty your cup more often. 

Our previously recommended empty frequency of 12 hours was updated to 8 hours in 2017 following a review of the usage guide by TGA clinical evaluators in order to minimise the risk of the growth of bacteria.

Set an alarm if you are prone to forgetting to remove and empty your menstrual cup.

We also recommend you empty your cup before going to sleep and after you wake.



Toxic Shock Syndrome (TSS)

Can I get TSS from using a menstrual cup?

TSS is a bacterial infection that has been linked to prolonged use of some high-absorbency tampons.

TSS can be life threatening and is characterised by the following symptoms; fever, vomiting, diarrhea, a skin rash that looks like sunburn, peeling patches of skin on the feet and hands, muscular aches, headaches, a sore throat, red eyes, confusion, a drop in blood pressure, joint pains, sensitivity to light, kidney failure, fainting or collapsing.

If you experience any of these symptoms you should remove your menstrual cup immediately and contact the local emergency department.

People who have previously experienced TSS should not use any form of internal sanitary protection such as JuJu unless done so under the direct supervision a qualified medical practitioner.

Read more on toxic shock syndrome signs, symptoms and prevention.


Intrauterine Devices (IUD)

Can I use a menstrual cup with a Mirena® or another IUD?

In 2012 a study of 930 participants conducted investigated the use of tampons and menstrual cups and if there was any correlation to early IUD expulsion. The study concluded that "there is no evidence that women who report using menstrual cups or tampons for menstrual protection had higher rates of early IUD expulsion"

That said, we still strongly recommend you seek the advice of your medical practitioner/gynaecologist should you wish to use a menstrual cup in conjunction with an IUD. Your doctor may trim the IUD strings if they are long or sit low in the vaginal canal. 

If your GP has given you the all clear to use a cup in conjunction with your IUD, it is recommended you;

  1. Ensure you have the right size menstrual cup
  2. Wait for 2 full cycles after the insertion of you IUD before using JuJu to give your IUD time to settle.
  3. Follow the regular usage guidelines taking care to;
    • ensure you place your JuJu low, near the vaginal opening, as the cervix and the IUD strings often sit lower during your period
    • always ensure you break the suction seal prior to removing as per the removal instructions to avoid dislodging your IUD
    • remove the cup slowly




Contraception & Sexually Transmitted Infections

Can I use a menstrual cup during sex?

JuJu should not be worn during sexual intercourse. Wearing a reusable menstrual cup during sex may cause injury to yourself or your partner. The menstrual cup may also be forced higher into the vaginal canal or cause it to get stuck to the cervix which will make removal difficult. 

JuJu is not a contraceptive and provides no protection against sexually transmitted diseases (STDs).




Will a menstrual cup give me thrush?

There is currently no known evidence to support an increased risk of a yeast infection (candida albicans) with a menstrual cup.

It is estimated that 75% of people experience thrush at some time and whilst thrush does not cause any long-term health issues it can be very uncomfortable and can be recurrent. 

Thrush presents as vaginal discomfort, tears in the skin, abnormal discharge, stinging, itching or swelling. If you are experiencing any of these symptoms, we recommend you consult your GP as soon as possible for correct diagnosis and appropriate treatment. 

There are preventative measures you can take to reduce your risk of a yeast infection;

Cleaning your cup

Rinse your cup thoroughly after washing to ensure there is no soapy residue left on the cup as this can upset your pH balance.

Vaginal Irritation

  • Discontinue the use of your cup if you experience irritation from inserting or removing your JuJu.
  • Rubbing caused by a cup sitting low may due to incorrect insertion or anatomical reasons such as pelvic organ prolapse, poor pelvic floor tone or a low cervix. This may cause discomfort so remember, it’s fine to take a break from your cup whilst you are learning to use it and return to using tampons or pads for a couple of days.
  • Take it slow if using a menstrual cup is a big change for you and seek medical advice if you feel there are anatomical or medical reasons for your discomfort.
  • Practice inserting and removing your cup a couple of times a week when you do not have your period. We recommend you do this in the shower as you will be relaxed and you can use some warm water on the cup to lubricate it.
  • Doing a few ‘dry runs’ before your period starts will make the transition to using a cup easier.
  • Do not do this if you have used your cup when you have had a yeast infection as you may risk re-infecting yourself.
  • Avoid lubricants and find an alternative to latex condoms if you find they are causing irritation.


Cleaning your Body

  • Avoid perfumed soap or wash.
  • Avoid vaginal deodorants.
  • Avoid perfumed toilet paper and personal wipes.
  • Do not douche as this can destroy good bacteria.
  • Wipe from front to back to avoid a spread of the infection to the vagina.



  • Try to keep your diet consistent during your cycle.
  • Reducing the number of refined carbohydrates and sugars you eat can help reduce the risk of infection as thrush thrives on sugar.
  • Garlic supplements may help fight infection as they are a natural antibiotic.
  • Vitamin C can boost your bodies immune system.
  • Acidophilus Bifidus (aka probiotics) can be taken to help promote the growth of ‘good bacteria particularly if you have recently taken antibiotics.
  • Check with your GP if you are on any medication before taking supplements.



  • Wear loose clothing made from natural fibres that allow the vaginal area to breathe.
  • Avoid synthetic underwear and pantyhose. Stockings are a better option than pantyhose.
  • Avoid tight-fitting jeans or pants.
  • Change your washing powder or liquid if you think this may be the cause of a recurrent infection.
  • Avoid fabric softeners as they are often scented.
  • If you have any concerns, please seek the advice of your medical practitioner. 


Can I use a menstrual cup if I have thrush?

We recommend you discontinue the use of your menstrual cup and do not use any internal treatment creams in conjunction with your menstrual cup.

It is best to replace your menstrual cup to eliminate the risk of reinfection and only use your new menstrual cup once the infection has completely cleared.


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