We've put together a list of common questions. 

Visit the Before you Buy section for more information on;

  • Models/Sizes
  • Finding your cervical position
  • Suitability
  • Heavy periods
  • Adolescents/teens
  • Sexual intercourse
  • Choosing a brand
  • Resellers and stockists
  • Samples


Visit the Cups and your Health section for more information on;

  • Safety and quality
  • Allergies
  • Sharing
  • Activity, exercise and sports
  • Toxic shock syndrome (TSS)
  • Intrauterine devices (IUD)
  • Contraception and sexually transmitted diseases (STD)
  • Post-partum bleeding
  • Thrush/yeast infection


If you already own a cup and are having some difficulties using it, visit the Troubleshooting & Tips FAQs which includes addtional information on;

  • Comfort
  • Insertion
  • Opening
  • Trimming the stem
  • Leaking or spotting
  • Removal
  • Removing in a public toilet
  • Dropped in toilet
  • Empty frequency
  • Folds 
  • Urination and bowel movements
  • Cleaning
  • Boiled too long
  • Lifespan
  • Support


In the General Information section of the FAQ, you can find information on;

  • Samples
  • Vegan
  • Unused disposable tampons and pads
  • Silicone and the environment
  • Replacement
  • Disposal


The Vaginal Health section includes additional information on


For informtion on payments, shipping and contact details, visist the Customer Service section.