FAQS
Absorbent Underwear FAQS
How does period underwear work?
JuJu absorbent underwear fits just like regular underwear, but has built-in absorbent layers in the gusset (crotch) and up the back to absorb period flow or light bladder leakage. They also contain a leak-proof outer PUL layer to prevent leaks.
JuJu period panties can be worn alone to absorb a light to regular period flow, or can be worn as extra protection against leaks while wearing a menstrual cup or tampon. After wearing, they are then washed, dried and reused - just like your regular undies!
What is JuJu underwear made of?
JuJu absorbent underwear has a silky-smooth spandex/nylon outer, and a breathable cotton gusset. The medium absorbency underwear has two layers of absorbent cotton sewn into the gusset, and a waterproof PUL backing layer. The heavy absorbency underwear has one layer of absorbent cotton sewn into the gusset, along with one layer of ultra-absorbent terry-towelling and a waterproof PUL backing layer. They are designed with ultimate comfort in mind, so are completely tag-free and packaged in plastic-free packaging.
Will they leak?
If changed regularly in accordance with your flow, JuJu period underwear shouldn’t leak. Each pair has a built-in waterproof layer that runs through the gusset and up the back to prevent leaks.
How often do you need to change period underwear?
You can wear one pair of JuJu absorbent underwear for up to 8 hours, but they may need to be changed sooner depending on the heaviness of your menstrual flow. If you do need to change during the day, you may wish to carry a waterproof wet bag with you to store your used underwear until you get home and can wash them.
How much fluid do they hold? Are they as absorbent as disposable pads, and will I feel wet?
Our light protection underwear holds up to 5ml of fluid (equivalent to 1 mini tampon), while our medium protection underwear holds up to 10ml of fluid (equivalent to 1 regular tampon).
Please keep in mind that JuJu period underwear does not contain any of the chemical absorption agents used in disposal pads, so they don’t absorb as much fluid or feel quite as dry. They feel similar to if you were wearing a reusable cloth pad.
Are they suitable for heavy bleeding and postpartum bleeding?
JuJu absorbent underwear is not suitable to be worn alone for heavy periods (we recommend wearing them as a backup while wearing a menstrual cup or tampon) or heavy postpartum bleeding, unless you plan on changing them frequently. They can be worn alone for lighter postpartum bleeding or discharge.
Can they be used for LBL or incontinence?
Yes, our absorbent underwear is a comfortable, discreet and reusable alternative for leak-proof protecting against stress incontinence or light bladder leakage.Use the following table as a guide to choosing the correct absorbency;
| Severity | Definition | Recommended Absorbency |
| Grade I | Urine loss during coughing, sneezing, pressure and laughing | Light |
| Grade II | Urine loss during lifting, running or climbing stairs | Medium |
| Grade III | Urine loss during standing without physical activity | May not be suitable |
Source: NCBI: Stress grades and definition table
As mentioned above, please keep in mind that our underwear doesn’t contain any artificial fragrances or chemicals to mask urine odours like some disposable incontinence products do, so they should be changed regularly.
Do they smell?
Menstrual fluid can start to smell after being exposed to the air, but as long as you change your JuJu period underwear regularly, it shouldn’t smell. JuJu underwear doesn’t contain any artificial fragrances or chemicals to mask odours, as can be used in disposable pads or incontinence underwear - as such, they won’t completely mask the smell of urine if being used for LBL or urinary incontinence.
How do I wash/care for my JuJu period undies?
After wearing, JuJu absorbent underwear should be rinsed under cold water until the water runs clear, then washed on a cold machine cycle with a gentle detergent and line dried. They can also be hand washed.
Do not tumble dry, iron or bleach your JuJu underwear, or use any fabric softeners on them as this can reduce their absorbency.
See the full underwear care instructions.
How do I choose the right style and size for my body?
We have three different styles of period underwear available:
- Bikini - suitable for those who like less coverage or wear low-cut pants. Available in size 6-16 (AU).
- Midi - best for those who like a boyleg style cut with more coverage across the backside. These are our most popular style and available in size 8-18 (AU)
- Full Brief - this is a higher waist style for those who like more coverage across the tummy and hips, and are a great option for wearing under high-waisted outfits or for more protection overnight. Available in size 8-18 (AU).
Refer to the measurements in our size guide to find the right size for you. It's best to compare these measurements to the measurements of your current favourite pair of underwear rather than measuring your body to get the best fit. For hygiene reasons, our underwear can’t be returned or exchanged, so please use these measurements to select the best size for you.
Can I return or exchange them?
As period underwear are classified as personal care products they cannot be returned, refunded or exchanged due to purchase error, change of mind or if the incorrect size has been selected, regardless of the claim that they may not have been used.
How long do they last?
We chose to manufacture our absorbent underwear with a nylon/spandex outer layer as this washes and wears better and is therefore longer-lasting than fabrics such as cotton. You can wash and reuse them for many cycles, and with proper care, one pair should last 2-3 years or more
Can you swim while wearing period underwear?
No, our absorbent underwear is not suitable for swimming - consider wearing a menstrual cup instead!